PRIVACY POLICY

PRIVACY POLICY

This Privacy Policy describes the information privacy practices for this website or mobile app ("Site") operated by Rollo HCM, Inc. ("Rollo HCM"), or its subsidiaries or affiliates, on behalf of and in partnership with brokers or agents. This Privacy Policy applies to your use of our HR management, payroll, and other services ("Service") provided through the Site and covers only information collected in connection with your access and use of our Services. By interacting with our Services, you consent to the privacy practices described herein.

WHAT INFORMATION DO WE COLLECT?

Personal Information

We collect "Personal Information" that identifies you as an individual, such as your name, address, phone number, email, Social Security Number, financial information, and health-related details.

Information Collection Scenarios:

  • When You Register or Apply for Coverage: Collected through our Site, forms, emails, and potentially over the phone.
  • When Provided Directly by You: Information provided during registration, Service use, account updates, and communications.
  • From Third Parties: Information from financial institutions and service providers for verification and fraud prevention.
  • Automatically Collected Information: Includes device IDs, IP addresses, geolocation, browsing activity, and Single Sign-On data.

HOW IS MY PERSONAL INFORMATION USED?

Rollo HCM complies with all applicable laws and regulations, including HIPAA, HITECH Act, and state laws. Your information may be used for:

  • Providing quotes, Services, and processing applications.
  • Communicating with you about your applications, transactions, and account.
  • Operating and improving our business and Services.
  • Complying with legal and regulatory obligations.
  • Detecting fraud, managing compliance, and enforcing contractual terms.
  • Marketing our products and exploring business opportunities.

TECHNOLOGIES WE MAY USE

Cookies: For functionality, security, and advertising purposes.

Local Shared Objects, HTML5 Storage, Web Beacons, E-tags, and Stat IDs: Used to enhance Site performance, security, and personalized content.

HOW IS MY INFORMATION SHARED?

We may share your Personal Information with:

  • Service Providers and Affiliates: To process applications, manage accounts, and support our operations.
  • Third-Party Analytics and Payment Processors: Such as Google Analytics and Stripe, for Site analytics and secure payment processing.
  • Legal Obligations: To comply with legal requirements and law enforcement.
  • Business Reorganization or Sale: During business transactions or reorganizations.

HOW CAN I CORRECT MY INFORMATION?

To correct or update your information, contact your broker, HR department, or update your account through our Site. For application-related updates, you may need to contact third parties directly.

POLICY CHANGES

We may update this Privacy Policy periodically. Changes will apply to all information collected, and continued use of the Site indicates your acceptance of the revised policy.

OPT-OUT OPTIONS

To opt out of marketing communications, follow the unsubscribe instructions in the emails or contact us at Support@rollohcm.com. Note that essential communications regarding your accounts and Services will still be sent.

QUESTIONS?

For questions about our Privacy Policy, contact us at Support@rollohcm.com.

WHEN DOES THIS PRIVACY POLICY NOT APPLY?

This policy applies only to Rollo HCM's Site. For third-party sites or services (e.g., health plans), please review their privacy policies.

HOW DO YOU PROTECT MY INFORMATION?

We implement administrative, physical, and technical safeguards to protect your information but cannot guarantee absolute security. Report any security concerns to Support@rollohcm.com.

DATA RETENTION

We retain your information as long as needed to fulfill its purpose or comply with legal obligations.

CHILDREN'S ONLINE PRIVACY POLICY

Our Site is not directed at children under 13, and we do not knowingly collect information from them.

CALIFORNIA PRIVACY RIGHTS

California residents can request us not to share their Personal Information for direct marketing by contacting Support@rollohcm.com.

INTEREST-BASED ADVERTISING AND DO-NOT-TRACK

We do not alter our data practices in response to Do-Not-Track signals. For opt-out options, refer to the Digital Advertising Alliance and Network Advertising Initiative.

For more information or assistance, contact us at Support@rollohcm.com.